What to do if you scratch someone else’s car?

Did you scratch someone else’s car? Your bad dream is now a reality. What do you do?

Globally, it happens more often than you may think. In South Africa, however, people tend to either not know what to do, or do the wrong thing. If you ever scratch, bump, ding or dent someone else’s car, here’s what you should do:

Don’t drive away

Driving away after scratching someone else’s car is the worst thing you can do. It’s not only unethical; it’s also illegal. You cannot, and should not, drive away after damaging someone else’s car. Imagine coming back to your car and there’s a big scratch that wasn’t there previously. It would be enough to put anyone in a bad mood. While accidentally scratching someone else’s car doesn’t make you a criminal, fleeing the scene does. If you accidentally scratch or damage someone else’s car, do not drive away.

Stop your car

If you scratch or damage someone else’s car, whether it’s on the road or stationary in a parking lot, you need to stop. If you accidentally scratch or damage a stationary vehicle, you should always stop and wait for the person to arrive. If you cannot wait for the person to arrive, then you must leave a note.

The note should include the following information:

  • Name
  • Address
  • Contact number
  • An explanation of what happened

If you were driving someone else’s car, you should also leave their name, contact number and address too.

Take photographs

Always take photographs of both your car and the car you damaged. Minor scratches and dents can be costly to repair. You’ll want to document any damage you may have caused.

Call your insurance company

You should always report the incident to your insurance company as soon as possible. Your insurance company will give you the right advice. Contact your insurance company and it will help to expedite the claims process.

Scratch and Dent Insurance from Bidvest Insurance is designed to ensure your car looks as good as it did when it left the showroom floor. A Scratch and Dent policy keeps your car covered for the little dents and dings that can break your budget. Get in touch with Bidvest Insurance to find out about the many other benefits of our Scratch and Dent policy.

Cover for you and for your car.

Bidvest Insurance offers a wide range of insurance products to meet both your personal and vehicular needs.

Insurance options for you:

  • Cyber Rescue
  • Panic Alert
  • Legal Angel
  • Personal Accident Insurance

Insurance options for your car:

  • Scratch and Dent
  • Tyre Angel
  • Theftbuster Plus
  • Warranty
  • Driver Assist
  • Key Angel

Simply complete your details so a Bidvest Insurance consultant can call you back to assist you.

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